Welcome to Parkster, how can we help you?

With express parking, you can park without creating a Parkster account. It's a convenient way to park for those who are not frequent Parkster users or only plan to use Parkster for a short period 📱. If you already have an account with Parkster and wish to use express parking, you need to first log out from your account. When you use express parking, you will pay directly after the parking session ends. Depending on the country where you park, there are different payment methods to choose from.  Since express parking is an additional service, there is a fee per purchase. The fee is 5 SEK in Sweden and 0.5 EUR in Germany and Austria. Due to contractual reasons, some of our clients have decided that this additional service cannot be offered in their parking lots. If you attempt to start on such a parking lot, you will instead be prompted to create an account to start a ticket. Do you want to start using express parking? Read more here. How does it work if I want to use express parking in another country? Just like usual! Even when you're visiting Germany and Austria, you can express park with the same account you park with in Sweden. Smooth, right?

With express parking you can park without creating an Parkster account. A smooth way of parking for those of you who are not yet a frequent Parkster user or if you want to park without creating an account. If you already have an account with Parkster and wish to use express parking, you need to log out of your account first. Due to contractual reasons, some of our clients have decided that this value-added service cannot be offered in their parking lots. If you attempt to start on such a parking lot, you will instead be prompted to create an account to start a ticket. How do I start an express parking? 1. Open the Parkster app 2. Choose the country where you want to park (Sweden, Germany, or Austria) -> Get started 3. Enter the zone code or choose a zone near your current location 4. Select the duration of your parking using the slider 5. Click on the 'Continue' button 6. Choose payment 7. Select a vehicle or add a new one 8. Follow the steps for your chosen payment method 9. Your parking has started and your active parking can be found under 'Tickets' How do I extend an express parking? 1. Open the Parkster app 2. Go to 'Tickets' and click on the ongoing parking that you want to extend 3. Click on the "Change end time" button 4. Select your new end time using the slider 5. Confirm with the 'Confirm end time' button 6. Your parking has now been extended and your active parking can be found under 'Tickets' When you extend your ticket before the end time is reached, it is considered a new purchase. This means a new reservation for a new amount. Please note that the new amount is calculated from when you originally started the ticket. The previous reservation is refunded/released immediately upon confirmation of the extension. How do I end an express parking? 1. Open the Parkster app 2. Go to 'Tickets' and click on the ongoing parking that you want to end 3. Click on the 'Stop parking' button and confirm 4. Your parking has now been stopped. If you end your parking early, the remaining amount will be automatically refunded to your account based on your chosen payment method. If you are already using express parking in your country and want to continue doing so in another country, you must first close your express account and then follow the steps for "How to start an express parking".

Depending on the country where you are using express parking, different payment methods are offered. All payment methods involve making the payment when starting the ticket (long-term ticket) or when the ticket is ended (short-term ticket). Payment methods for express parking in Sweden * Apple Pay/Google Pay * Bank or credit card * Swish * PayPal Payment methods for express parking in Germany and Austria * Apple Pay/Google Pay * Bank or credit card * PayPal Want to know more about payment for express parking? Read more here. With express parking, you can park without creating a Parkster account. It's a convenient way to park for those who are not frequent Parkster users or only plan to use Parkster for a short period 📱

With express parking, you can park without creating a Parkster account. It's a convenient way to park for those who are not frequent Parkster users or only plan to use Parkster for a short period 📱 If you no longer want your express parking account, you can close the account via the app. Close your express account via the app 1. Tap on 'More' and select 'My pages' 2. Tap on 'Remove your data' 3. Tap on 'Remove your data' in the confirmation box to confirm the termination. The account cannot be closed if there is an unpaid ticket.

It is not possible to charge your electric car with express parking. If you want to charge your electric car via Parkster, you need to have a Parkster account. What is express parking? With express parking, you can park without creating a Parkster account. It's a convenient way to park for those who are not frequent Parkster users or only plan to use Parkster for a short period 📱. Read more here.

When you start an express parking session, we charge the amount based on the stop time selected at the start. Depending on the chosen payment method, it may vary whether we reserve the amount or charge it directly. Swish - You pay for each parking session. Currently, it can only be used for express parking. Apple Pay/Google Pay - You pay after each parking session. Card charging - (VISA, Mastercard, VISA Electron, Maestro). The charge is made automatically from your account after each completed parking session. PayPal - You pay after each parking session. If you have Swish as your payment method and you end the ticket before the automatic stop time is reached, the new amount will be charged, and any surplus will be refunded immediately. Extension of Ticket If you extend your ticket before the stop time is reached, it will be a new purchase. This means that a new reservation/charge (depending on the chosen payment method) will be made for a new amount. Please note that the new amount is calculated from when you originally started the ticket. The previous reservation/charge will be refunded once the extension has been confirmed. Long-term Parking When starting a long-term ticket via express parking, the payment is made immediately as it is a fixed cost. If the long-term ticket is started via an account with login credentials, you will be charged retroactively on the 16th of each month. Failed Charge If we are unable to charge the estimated amount for any reason, it will be indicated by a message. Reasons for not being able to process a charge may include insufficient funds or the bank or card issuer blocking the purchase. In this case, you can either try again or choose a different payment method.

When you use express parking, the payment method used for the latest parking session is preselected. If you have used express parking or selected a payment method without completing an express parking session, an icon for the selected payment method will be displayed at the bottom of the page when you enter a parking space. Here you can change the payment method or choose to create a Parkster account. Change payment method for express parking: 1. At the chosen zone, press the icon displaying the selected payment method. 2. Choose a new payment method. The page will be instantly updated with the new payment method. Or: 1. Press 'More' and select 'My Pages'. 2. Press the selected payment method at the top of the page. 3. Choose a new payment method. The page will be instantly updated with the new payment method.

Just like when you park using a Parkster account, receipts for completed Tickets are displayed under 'Tickets' and 'Reciepts' in the app. If you want or need to report the purchase, you can send a receipt to your email. 1. Go to 'Tickets' and then 'Receipt' 2. Select the ticket for which you want to receive a receipt 3. Enter the email address where the receipt should be sent 4. Press 'Send receipt' A confirmation notice will appear, and you can dismiss it by clicking 'Ok'. If you have an earlier version of the app where this feature is not available, you can take a screenshot of the receipt.

With express parking, you can park without creating a Parkster account. It's a convenient way to park for those who are not frequent Parkster users or only plan to use Parkster for a short period 📱 If you already have an account with Parkster and wish to use express parking, you first need to log out of your account. For contractual reasons, some of our clients have decided that this value-added service cannot be offered at their parking spaces. If you attempt to start parking at such a location, you will instead be given the option to create an account in order to start a Ticket. If a long-term Ticket (for example, a monthly ticket) is available for the selected parking space, it will be indicated on the zone view in the app under 'Long-term Tickets'. 1. Open the Parkster app. 2. Select which country you want to park in - Sweden, Germany, or Austria, and press 'Find parking. 3. Find the parking space via the map view or by entering the zone code. 4. Press 'Long-term Tickets'. 5. Press the plus sign next to the relevant ticket. If you want to purchase more than one, press the plus sign until you reach the desired number. 6. Press 'Continue. 7. Choose your desired payment method. 8. Enter the registration number and press 'Continue'. 9. Follow the instructions for registering the registration number. 10. Follow the instructions for payment. 11. Parking is started and the amount is reserved. You can choose to add the registration number and select the payment method before you start your first Ticket. Verification for payment methods like Swish and Google Pay/Apple Pay must always be done for each individual express parking. If you have registered a payment card, no verification is needed for each individual purchase.