Express parking
A collection of 8 articles
What does expressparking mean?
With express parking, you can park without creating a Parkster account. It's a
convenient way to park for those who are not frequent Parkster users or only
plan to use Parkster for a short period - for example, during a vacation ☀️
When you use express parking, you will pay directly after the parking session
ends. Depending on the country where you park, there are different payment
methods to choose from. If you already have an account with Parkster and wish to
use express parking, you need to first log out from your account.
Since express parking is an additional service, there is a fee per purchase. The
fee is 5 SEK in Sweden and 0.5 EUR in Germany and Austria.
Due to contractual reasons, some of our clients have decided that this
additional service cannot be offered in their parking lots. If you attempt to
start on such a parking lot, you will instead be prompted to create an account
to start a ticket.
Do you want to start using express parking? Read more here.
How does it work if I want to use express parking in another country?
If you are already using express parking in one country, such as Sweden, and
want to use express parking in Germany, you need to end your current express
account and then select the country where you want to park (Sweden, Germany, or
Austria). You can have the same account for Germany and Austria.
How do I start, extend, and end an express parking session?
With express parking, you can park without creating a Parkster account. It's a
convenient way to park for those who are not yet frequent Parkster users or who
only plan to use Parkster for a short period - for example, during your vacation
☀️.
If you already have an account with Parkster and wish to use express parking,
you need to log out of your account first.
Due to contractual reasons, some of our clients have decided that this
value-added service cannot be offered in their parking lots. If you attempt to
start on such a parking lot, you will instead be prompted to create an account
to start a ticket.
How do I start an express parking?
1. Open the Parkster app
2. Choose the country where you want to park (Sweden, Germany, or Austria) ->
Get started
3. Enter the zone code or choose a zone near your current location
4. Select the duration of your parking using the slider
5. Click on the "Add vehicle and park" button
6. Choose payment
7. Select a vehicle or add a new one
8. Follow the steps for your chosen payment method
9. Your parking has started and your active parking can be found under
"Tickets"
How do I extend an express parking?
1. Open the Parkster app
2. Go to "Tickets" and click on the ongoing parking that you want to extend
3. Click on the "Change end time" button
4. Select your new end time using the slider
5. Confirm with the 'Confirm end time' button
6. Your parking has now been extended and your active parking can be found
under "Tickets"
When you extend your ticket before the end time is reached, it is considered a
new purchase. This means a new reservation for a new amount. Please note that
the new amount is calculated from when you originally started the ticket. The
previous reservation is refunded/released immediately upon confirmation of the
extension.
How do I end an express parking?
1. Open the Parkster app
2. Go to "Tickets" and click on the ongoing parking that you want to end
3. Click on the "Stop parking" button and confirm
4. Your parking has now been stopped.
If you end your parking early, the remaining amount will be automatically
refunded to your account based on your chosen payment method. If you are already
using express parking in your country and want to continue doing so in another
country, you must first close your express account and then follow the steps for
"How to start an express parking".
Which payment methods can be used for express parking?
Depending on the country where you are using express parking, different payment
methods are offered. All payment methods involve making the payment when
starting the ticket (long-term ticket) or when the ticket is ended (short-term
ticket).
Payment methods for express parking in Sweden
* Apple Pay/Google Pay
* Bank or credit card
* Swish
Payment methods for express parking in Germany and Austria
* Apple Pay/Google Pay
* Bank or credit card
* PayPal
Want to know more about payment for express parking? Read more here.
With express parking, you can park without creating a Parkster account. It's a
convenient way to park for those who are not yet frequent Parkster users or who
only plan to use Parkster for a short period.
How do I close an express account?
With express parking, you can park without creating a Parkster account. It's a
convenient way to park for those who are not yet frequent Parkster users or who
only plan to use Parkster for a short period - for example, during your vacation
☀️
If you no longer want your express parking account, you can close the account
via the app.
Close your express account via the app
1. Tap on 'More' and select 'My pages'
2. Tap on 'Remove your data'
3. Tap on 'Remove your data' in the confirmation box to confirm the
termination.
The account cannot be closed if there is an unpaid ticket.
Can I charge my car while I'm express parking?
It is not possible to charge your electric car with express parking.
If you want to charge your electric car via Parkster, you need to have a
Parkster account.
What is express parking?
With express parking, you can park without creating a Parkster account. It's a
convenient way to park for those who are not yet frequent Parkster users or who
only plan to use Parkster for a short period - for example, during your vacation
☀️ Read more here.
How does payment work for express parking?
When you start an express parking, we charge the amount based on the selected
stop time at the time of starting. Depending on the chosen payment method, there
may be differences in whether we reserve the amount or charge it directly.
Swish - We charge the amount directly for the specified stop time
Apple Pay/Google Pay - We reserve the amount for the specified stop time
Card Payment - We reserve the amount for the specified stop time
If you choose Swish as a payment method and the ticket is ended before the
automatic stop time is reached, the new amount will be charged and any excess
will be refunded immediately.
If you extend your ticket before the stop time is reached, it will be a new
purchase. This means a new reservation/charge (depending on the chosen payment
method) will be made for a new amount. Please note that the new amount is
calculated from when you originally started the ticket. The previous
reservation/charge will be refunded once the extension is confirmed.
When starting a long-term ticket, the payment is made immediately as it is a
fixed cost.
If for any reason we are unable to charge the estimated amount, you will be
notified. Reasons for not being able to process a charge may include
insufficient funds or the bank or card issuer blocking the purchase.
In this case, you can either try again or choose another payment method.
How do I change the payment method for express parking?
When you use express parking, the payment method used for the latest parking
session is preselected.
If you have used express parking or selected a payment method without completing
an express parking session, an icon for the selected payment method will be
displayed at the bottom of the page when you enter a parking space. Here you can
change the payment method or choose to create a Parkster account.
Change payment method for express parking:
1. At the chosen zone, press the icon displaying the selected payment method.
2. Choose a new payment method. The page will be instantly updated with the new
payment method.
Or:
1. Press 'More' and select 'My Pages'.
2. Press the selected payment method at the top of the page.
3. Choose a new payment method. The page will be instantly updated with the new
payment method.
How do I get a receipt for express parking?
Just like when you park using a Parkster account, receipts for completed tickets
are displayed under 'Tickets' and 'Receipts' in the app. If you want or need to
report the purchase, you can take a screenshot of the receipt.
If you want to be able to send the receipt to your email, you need to have a
Parkster account. If you want to be able to send the receipt to your email
directly via the app, you need to activate Parkster Plus.
When you are viewing a receipt for express parking, the option 'Send receipt' is
displayed. If you press this button, a message appears stating that you need to
create a Parkster account to access this function.