Välkommen till Parkster, hur kan vi hjälpa dig?

How to create an account - with a Swedish social security number Create an account via the app 1. Download the app via the App Store or Google Play. 2. Go to the app and tap 'Get started!' 3. Fill in your email, phone number and choose a password. Default country for parking is 'Sweden'. 4. Press 'Create account'. An account is now created. 5. Tap on 'Start BankID App'. 6. Carry out the verification via the BankID app. 7. Once the data is downloaded, choose to start parking or change the payment method. Create an account via SMS When you park by SMS for the first time, an account is created automatically. Enter ZONE CODE, REG NO. and SOCIAL SECURITY NO. in an SMS and send it to 0707-13 14 15. Ex. 12345 ABC123 7106061325. When the reply receipt is received, parking is started and the account is created. How to create an account - without a Swedish social security number 1. Download the app via App Store or Google Play 2. Go to the app and choose the country you want to park in and press 'Get started!' 3. Fill in your email, phone number and choose a password 4. Press 'Create account'.  5. If you dont have a Swedish security number or a BankID you have to register a credit card as a payment method. It is not possible to start a parking without this step.

Start a parking via the app 1. Search for the parking space via the map view or by entering the zone code. 2. Select the desired stop time for the ticket by moving the slider or clicking on the time displayed for automatic stop time. 3. Press 'Select vehicle and park'. 4. Tap on the vehicle for which the ticket should apply. 5. The ticket has been started Start a parking via SMS If you don't have a social security number you first have to create an account to be able to park via SMS. Send an SMS with zone code, registration number and social security number to 0707-13 14 15 Example: 12345 ABC123 7106061325 To start a long-term ticket via SMS, add DAY, WEEK, MONTH or YEAR. Example: MONTH 12345 ABC123 7106061325 Please note that for SMS parking you need to receive a reply receipt by SMS indicating that parking has been started.

Yes you can! We are available at pitches and campsites around the countries (Sweden, Germany and Austria). Our green signs will be an indicator that you can park with us.  Please note that rules may differ depending on the campsite or pitch. Also remember to pay attention to the parking lot's signs, as some parking lots are reserved for ordinary cars and prohibit the parking of mobile homes. See signage for what applies to your particular parking space. Want to know how to start a parking? Read more here.

With express parking you can park without creating an Parkster account. A smooth way of parking for those of you who are not yet a frequent Parkster user or who are just planning to use Parkster for a short period of time - during your vacation for instance ☀️ When doing an express parking you will be able to pay directly after your parking has ended. Depending on what country you are parking in, you will get different options of payment methods.  Payment methods for express parking in Sweden * Apple Pay/Google Pay * Debit or credit card * Swish Payment methods for express parking in Germany and Austria * Apple Pay/Google Pay * Debit or credit card * PayPal

With express parking you can park without creating an Parkster account. A smooth way of parking for those of you who are not yet a frequent Parkster user or who are just planning to use Parkster for a short period of time - during your vacation for instance ☀️ Due to contractual reasons, some of our clients have decided that this value-added service may not be offered in their parking lots. When attempting to start at such a parking space, you will instead be given the choice to create an account in order to start a ticket. How to start an express parking 1. Open the Parkster app  2. Choose the country that you want to park in - Sweden, Germany or Austria -> Get started 3. Type in the zone code or choose a zone in the nearby of your current location 4. Choose how long you would like to park for via the slider  5. Click the button 'Add vehicle and park' 6. Choose payment 7. Choose vehicle or add a new one 8. Follow the steps for your chosen payment method 9. Parking has started and your active parking can be found via 'Tickets' How to extend an express parking  1. Open the Parkster app 2. Go to 'Tickets' and click the ongoing parking that you want to extend 3. Click on the button 'Change stop time' 4. Choose your new stop time via the slider 5. Confirm via the button 'Confirm stop time' 6. Your parking has now been extended and your active parking can be found via 'Tickets' How to end an express parking 1. Open the Parkster app 2. Go to 'Tickets' and click the ongoing parking that you want to end 3. Click the button 'Stop parking' and confirm 4. Your parking has now ended. If you ended your parking in beforehand the remaining amount will automaticlly be returned to your account based on your chosen payment method.   If you are already using express parking in your country and want to continue doing so in another country you first have to close your express account and then follow the steps for "How to start an express parking". Close your current express account 1. Open the Parkster app  2. Click the 'More' button in the menu 3. Go to My Pages 4. Click the button 'Close account'. Note that you can't have any active parkings or unpaid invoices. 5. Close the app before reopening it to be able to start express parking in a new country.

Absolutely! 🏍️ Rules for motorcycle parking vary throughout the country. The rule of thumb is that the same rules apply to cars and motorbikes unless otherwise stated or if there is no dedicated motorbike parking. That is if there is no dedicated motorbike parking or signage showing a specific rate for motorbikes, then you pay according to the current rate. Many municipalities/cities have information on their websites regarding motorcycle parking. It can be information about where to find dedicated parking spaces, information about taxis and other general information that you can use.

Parkster's app can be displayed in six languages - Swedish, English, German, Danish, Norwegian and Spanish. If the mobile settings are already set to one of these languages, it will automatically be used for the app. For iPhone, you can also choose to update only the language of the app. You do so as below: 1. Open the mobile's settings 2. Search for/go to Parkster's app 3. Select the desired language in 'Preferred language' 4. Please note that the names of the parking spaces are not translated

You will know if it is possible to charge your car with Parkster via the signage at the current parking space or to look for the electric car icon in the app Instructions and prices for charging can be found in connection to the charging station. For some charging stations, the price for charging is shown in our app. It also states whether charging is included in the price of the ticket or whether it is charged separately via the charging station. How to start a charging via the app 1. Enter the zone code found on signage or use the Near You map function via the app. 2. If it is a parking space where you both pay for parking and charging, you choose an end time.  3. Connect the charging cable to your car. 4. Choose which charging socket you wish to use. 5. When you have received a confirmation that charging has started, you can leave the car.

With express parking you can park without creating an Parkster account. A smooth way of parking for those of you who are not yet a frequent Parkster user or who are just planning to use Parkster for a short period of time - during your vacation for instance ☀️ When doing an express parking you will be able to pay directly after your parking has ended. Depending on what country you are parking in, you will get different options for payment methods.  Due to contractual reasons, some of our clients have decided that this value-added service may not be offered in their parking lots. When attempting to start at such a parking space, you will instead be given the choice to create an account in order to start a ticket. Do you already use express parking but want to park in a different country? You then need to close your current express account for your country and then choose the new country you want to park in (Sweden, Germany/Austria). Then you will be able to see the relevant zone codes for the chosen country. If you have a German account it can also be used i Austria and vice versa. Related articles * How do I start, end and extend a express parking?  * Which payment methods can I use for express parking?