Welcome to Parkster, how can we help you?

You can reset your password by clicking here. Enter the email address linked to your account and await an email for further information. You can also reset your password via SMS. Send the word password to the number 0707131415 to receive a new password via SMS.

When registering a new account with Parkster, you have the opportunity to choose which type of account you wish to use. Please note that the choice will apply to all parking sessions. Of course, it is possible to change the type of account later on. Parkster Complete Do you want an even smoother parking experience? With the account type Complete, also known as Parkster Plus, you can take advantage of smart features that make your parking expeexperience even smoother. A fee of 4 SEK will be added for each completed short-term parking session where the ticket cost exceeds 0 SEK. With Complete you can: * Receive a notification if you leave the parking lot without ending your parking session * Share receipts for historical parking sessions directly to your email * Have a Family Account - all family expenses on one invoice * Participate in Parkster's contributions to the environment Parkster Neutal For those who want to park cost-neutrally! If you just want to park without any of our extra features, then this account is for you. Want to know how to create an account with Parkster? Read more here.

If you wish to update your address details (if you move, you need to update your address details yourself), email address, or phone number on your account, this can be done via Mina sidor. Update account details via the app 1. Click on More in the menu 2. Click on 'My Pages' and then 'Manage your account' 3. Update the details you wish to change and click on 'Save changes' further down the page Update account details via the website 1. Click on Log in at the top right corner 2. Log in with your email/mobile number and your password 3. Update the details you wish to change and click on 'Save changes'

If you want a summary of selected parking tickets to submit to your employer, you can do this via My Pages. Receipts and historical parking tickets can be found under 'Parking/Tickets'. Want to make the reporting even easier? You have the option to park via At work, which means that all your work-related parking tickets will be on a separate invoice from your private parking tickets. Super convenient for both you and your employer! Would you like to email receipts to yourself directly via the app? Then Parkster Plus is your new friend!

If your account is blocked, it may be due to an overdue invoice. You can always view all your invoices via My Pages. There you can check the status of your invoices such as whether they are marked as Paid or Unpaid. You can also access the invoices digitally, regardless of the payment method. If your account is blocked despite all invoices being marked as paid, please contact us at kundtjanst@parkster.se or 0775 - 33 30 30 and we will investigate what may have occurred.

It's unfortunate that you want to close your account at Parkster 😭  When you are logged in via My Pages, you can close your account by clicking on 'Close account'. You can also close the account via the app under My Pages in the menu. In order to close your account, you can not have any ongoing parking, unpaid invoices, or active subscriptions. When you close your account, it will disappear permanently and the action cannot be undone. 

Create an account via the app 1. Download the app from the App Store or Google Play - search for Parkster 2. Open the app and tap 'Log in or create an account' 3. Tap the button 'Create Parkster account' 4. Choose whether you want to park with all of Parkster's features, or if you want to park with Parkster Neutral 5. Enter your email address, phone number, and choose a password for your account 6. Fill in your details and verify yourself with BankID 7. Your Parkster account is ready! The default payment method for accounts created via the app is paper invoice. You can choose to update the payment method during registration. If you wish to update your payment method later, you can do so via My Pages in the app. Create an account via SMS When you SMS-park for the first time, an account is created automatically. 1. Enter the zone code, registration number, and personal ID number in a text message and send it to 0707-13 14 15. Ex. 12345 ABC123 7106061325. 2. Upon receiving a confirmation receipt, parking has started and the account has been created. The default payment method for accounts created via SMS is paper invoice. If you wish to update your payment method, you can do so via My Pages.

At My Pages, you can view your parking history, add more vehicles, print receipts, change payment method, update your contact information and more. My Pages in the app 1. Click on More in the menu at the bottom right 2. Then click on My pages --> Manage your account 3. Now you are at My Pages and can access all the information linked to your account   My Pages via the website 1. Click on Sign in in the top right corner 2. Log in with your email/mobile number and the password you chose when creating your account 3. Now you are on My Pages and can access all the information linked to your account You can also log in to My Pages via our website by clicking here.   

No, at the moment you can only have one account per email address. Are you aware that you can park via At work? This service is designed to make it easier for you to report expenses to your employer. This means you can have two options for your personal account: park 'Private' or 'At work'. This will create two separate invoices, where the invoice for costs incurred while parking 'At work' can be submitted to your employer. You do not need to create a new Parkster account to park using a company account. Are you going to park through the company? Then Business Account is your new friend! This way, you can be invited by an administrator to a shared company account, and your employer will be responsible for the payment. You do not need to create a new Parkster account to park using a Business account.

If your licence plate is blocked, it may be due to overdue invoices. You can always check your invoices via My Pages or through the app under My Pages in the menu. If all invoices are paid, please contact us via kundtjanst@parkster.se or 0775 - 33 30 30 and we will investigate the cause of the blocking.

You can only have one email address registered per Parkster account. If there are more people in the household and you want to collect all parking fees on one invoice, we have the solution for you! With Family Account, which is one of our smart features in Parkster Plus, you can invite up to 3 family members and collect your parking costs on one invoice.