Create an account via the app

1. Download the app from the App Store or Google Play - search for Parkster
2. Open the app and tap 'Log in or create an account'
3. Tap the button 'Create Parkster account'
4. Choose whether you want to park with all of Parkster's features via Parkster Komplett, or if you want to park with Parkster Neutral
5. Enter your email address, phone number, and choose a password for your account
6. Fill in your details and verify yourself with BankID
   
7. Your Parkster account is ready!

The default payment method for accounts created via the app is paper invoice.
You can choose to update the payment method during registration. If you wish to update your payment method later, you can do so via My Pages in the app.

Create an account via SMS

1. Enter the zone code, registration number, and personal ID number in an SMS and send it to 0707-13 14 15.
   Ex. 12345 ABC123 7106061325
2. You will then receive a response SMS containing instructions to open the BankID app to confirm your identity
3. Once you have signed with BankID, you will receive a confirmation SMS that confirms your parking. You will also receive a welcome SMS

The default payment method for accounts created via SMS is paper invoice. If you wish to update your payment method, you can do so via My Pages.

Don't have BankID?

We are aware that not all users have BankID or a smartphone, but we have chosen to implement this as a security measure to protect both our users and our systems. Customers without a smartphone are referred to create an account via the website. There, you can create an account without a personal ID number and enter card details to start parking.

Depending on which card you have, you will need to validate ownership of that card via 3DSecure. For the majority of Swedes, this is done via mobile BankID, but there are other methods, such as SMS with the bank.

According to statistics from 2024, 8.6 million unique users used BankID, and among registered Swedes aged 18-67, a full 99.9% have a BankID. By implementing this measure, we ensure a safer and more secure user experience for our users.