If you have made an overpayment on an invoice, the amount will automatically be refunded to the bank account from which the overpayment was made, provided that we have sufficient account information for you. Therefore, you do not need to do anything.

I have recieved an email regarding the overpayment
If our invoicing partner Billogram does not have relevant account information from you, an email will instead be sent to you regarding the overpayment. The email contains information about the amount of the overpayment, which invoice it pertains to, and a verification option. If you receive this email, you will get the amount refunded to your account after verification.

In order for us to transfer the money, we need to verify your bank account. Verification can be done with Tink via the button in the sent email. Your account number is automatically retrieved from your bank, so you do not need to fill in any information yourself.

Are you worried that this is a scam email?
Absolutely right - you should always be skeptical of emails that promise you money. Here’s how to ensure it is genuine:

• Always check that the sender is correct, in this case, that the email has indeed been sent from noreply@parkster.com.
• Go to Parkster's website and log in to My Pages. Under Invoices, open your invoice and complete the verification from there.
• Call our customer service at 0775-33 30 30 if you want to validate.

The refund is securely handled by Billogram on behalf of Parkster.

The email looks as follows.

Note: the image presents only an example of the email and does not contain real invoice information.