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What are the rules for card debit?

Terms for Card debit

  • We offer payment with VISA, Mastercard, VISA Electron, and Maestro.
  • Orders are created on the 16th of each month.
  • The invoice period is from the 16th to the 15th.
  • An email about the upcoming card debit is sent on the 16th to your specified email address. This email contains a summary of the period's fees.
  • There are a total of 3 billing attempts, occurring on the 17th, 18th, and 28th.
  • One month before the account or credit card expires, an email is sent with information and a request to update the account or credit card.

Deferred Invoicing/Billing
Deferred invoicing/billing means that you can be invoiced/billed for multiple invoice periods at a later date. An invoice period is from the 16th to the 15th.

If the total amount to be invoiced is less than 25 SEK, the invoicing is deferred to the following month. However, invoicing occurs at least once per quarter. If you are a new customer, invoicing always occurs the following month.

If you have an email address registered on your account, an email with information about the deferred invoicing will be sent.

Deferred invoicing/billing applies only to Personal accounts and Family accounts.

Failed Billing
If we are unable to debit the specified payment card in any of the three attempts made, a paper invoice will be sent. The same conditions as for a paper invoice apply (an invoice fee of 39 SEK will be added).

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