If the invoice has passed its due date, we will send out two reminders. If payment continues to be outstanding, the next step is for the invoice to be forwarded to debt collection. In connection to this, a debt collection demand is sent out.

The debt collection demand should be paid according to the instructions stated on the demand. At Riverty, you can view your debt collection demand.

If you believe that the debt collection demand is incorrect, you are warmly welcome to contact us at 0775-33 30 30 and we will assist you further.