At parking lots where monthly tickets are offered, you can create a subscription where the monthly ticket is automatically renewed (reactive subscription). At some parking lots, only subscriptions for monthly tickets are offered (proactive subscription), and here you start a subscription via a link that you receive from the parking owner, employer, or landlord.

The different types of subscriptions differ, among other things, in terms of how and when a ticket is renewed and how a subscription is created. The subscriptions are only available for monthly tickets.

Subscriptions need to be started by you as a customer, Parkster cannot start a subscription for you - but we can of course guide and help with information if needed. 

Proactive subscription

• Ticket is valid for the calendar month, i.e. from the first to the last day of the month.
• Ticket is automatically created in advance on the 15th.
• Proactive subscriptions are started via links received from the parking owner, employer, landlord, etc. They are usually shared via websites and intranets.
• To start a proactive subscription, you need to have a Swedish social security number or a coordination number. The coordination number is entered as a social security number.
• The subscription has no curing time but needs to be terminated by the 14th of the month to avoid the creation of a new ticket for the following month.
• Change of payment responsibility can be done via My Pages. 
• Ticket is invoiced in advance. On the 16th, in the same month the ticket is created for the following month, the ticket is added to the order and the customer is invoiced via the selected payment method.
• Where there is a limited number of subscriptions, you can join a waiting list and be offered a subscription when available. Parkster cannot see your position in the queue or move it to a new position.
• The subscription is terminated by you as a customer via the app or via My Pages. 

Reactive subscription - automatic renewal

• Ticket is automatically created when the previous one expires.
• The subscription is started by you as a customer either via the app or via SMS.
• The subscription is terminated by you as a customer via the app, SMS, and via My Pages. 
• Change of payment responsibility can be done via My Pages. 
• The subscription has no curing time but needs to be terminated before the current ticket expires to avoid the creation of a new ticket.
  
  

Where does my subscription apply?
If you have a subscription through your workplace, we recommend that you contact your immediate manager or check your intranet. If the subscription applies to other parking spaces, you are welcome to contact us and we will help you.