Tourist
A collection of 9 articles
Hur do I create an Parkster account?
How to create an account - with a Swedish social security number
Create an account via the app
1. Download the app from the App Store or Google Play.
2. Open the app and tap 'Get started!'
3. Enter your email, phone number, and choose a password. The default country
for parking is 'Sweden'.
4. Tap 'Create account'. Your account is now created.
5. Tap 'Start BankID App'.
6. Complete the verification using the BankID app.
7. Once the data is downloaded, choose to start parking or change the payment
method.
Create an account via SMS
When you park via SMS for the first time, an account is automatically created.
Enter ZONE CODE, REG NO., and SOCIAL SECURITY NO. in an SMS and send it to
0707-13 14 15.
E.g. 12345 ABC123 7106061325.
Upon receiving the reply receipt, parking is started and the account is created.
How to create an account - without a Swedish social security number
1. Download the app from the App Store or Google Play.
2. Open the app and choose the country where you want to park, then press 'Get
started!'
3. Enter your email, phone number, and choose a password.
4. Press 'Create account'.
5. Register a credit card as a payment method. It is not possible to start
parking without completing this step.
How do I start a parking?
Start a parking via the app
1. Search for the parking space on the map view or by entering the zone code.
2. Select the desired stop time for the ticket by adjusting the slider or
clicking on the displayed time for automatic stop time.
3. Press 'Select vehicle and park'.
4. Tap on the vehicle for which the ticket should apply.
5. The ticket has been started.
Start a parking via SMS
If you don't have a social security number, you first need to create an account
to be able to park via SMS.
Send an SMS with the zone code, registration number, and social security number
to 0707-13 14 15
Example: 12345 ABC123 7106061325
To start a long-term ticket via SMS, add DAY, WEEK, MONTH, or YEAR.
Example: MONTH 12345 ABC123 7106061325
Please note that for SMS parking, you need to receive a reply receipt by SMS
indicating that parking has been started.
Can I park with my caravan/campervan?
Yes you can!
We are available at pitches and campsites around the countries (Sweden, Germany
and Austria). Our green signs will be an indicator that you can park with us.
Please note that rules may differ depending on the campsite or pitch. Also
remember to pay attention to the parking lot's signs, as some parking lots are
reserved for ordinary cars and prohibit the parking of mobile homes. See signage
for what applies to your particular parking space.
Want to know how to start a parking? Read more here.
Which payment methods can I use for express parking?
With express parking, you can park without creating a Parkster account. It's a
convenient way to park for those who are not yet frequent Parkster users or who
only plan to use Parkster for a short period of time - for example, during your
vacation ☀️
When using express parking, you can pay directly after your parking has ended.
Depending on the country where you are parking, you will have different payment
method options.
Payment methods for express parking in Sweden
* Apple Pay/Google Pay
* Debit or credit card
* Swish
Payment methods for express parking in Germany and Austria
* Apple Pay/Google Pay
* Debit or credit card
* PayPal
How do I start, extend and stop my express parking?
With express parking, you can park without creating a Parkster account. It's a
convenient way to park for those who are not yet frequent Parkster users or who
only plan to use Parkster for a short period of time, such as during a vacation
☀️
Due to contractual reasons, some of our clients have decided not to offer this
value-added service in their parking lots. When attempting to start at such a
parking space, you will instead be given the choice to create an account in
order to start a ticket.
How to start express parking
1. Open the Parkster app
2. Choose the country where you want to park - Sweden, Germany, or Austria ->
Get started
3. Enter the zone code or choose a zone near your current location
4. Select the duration for parking using the slider
5. Click the 'Add vehicle and park' button
6. Choose your payment method
7. Select a vehicle or add a new one
8. Follow the steps for your chosen payment method
9. Your parking has started and can be found under 'Tickets'
How to extend express parking
1. Open the Parkster app
2. Go to 'Tickets' and select the ongoing parking you want to extend
3. Click the 'Change stop time' button
4. Select your new stop time using the slider
5. Confirm by clicking 'Confirm stop time'
6. Your parking has now been extended and can be found under 'Tickets'
How to end express parking
1. Open the Parkster app
2. Go to 'Tickets' and select the ongoing parking you want to end
3. Click the 'Stop parking' button and confirm
4. Your parking has now ended.
If you end your parking early, the remaining amount will be automatically
returned to your account based on your chosen payment method.
If you are already using express parking in your country and want to continue
doing so in another country, you first have to close your express account and
then follow the steps for "How to start express parking".
Close your current express account
1. Open the Parkster app
2. Click the 'More' button in the menu
3. Go to My Pages
4. Click the 'Close account' button. Note that you can't have any active
parkings or unpaid invoices.
5. Close the app before reopening it to start express parking in a new country.
Can I park my motorcycle via Parkster?
Absolutely! 🏍️
Rules for motorcycle parking vary throughout the country. The rule of thumb is
that the same rules apply to cars and motorbikes unless otherwise stated or if
there is no dedicated motorbike parking.
That is if there is no dedicated motorbike parking or signage showing a specific
rate for motorbikes, then you pay according to the current rate.
Many municipalities/cities have information on their websites regarding
motorcycle parking. It can be information about where to find dedicated parking
spaces, information about taxis and other general information that you can use.
How do I change language in the app?
Parkster's app can be displayed in six languages - Swedish, English, German,
Danish, Norwegian and Spanish. If the mobile settings are already set to one of
these languages, it will automatically be used for the app. For iPhone, you can
also choose to update only the language of the app. You do so as below:
1. Open the mobile's settings
2. Search for/go to Parkster's app
3. Select the desired language in 'Preferred language'
4. Please note that the names of the parking spaces are not translated
How do I charge my electric car via Parkster?
You can find out if it's possible to charge your car with Parkster by checking
the signs at the current parking space or by looking for the electric car icon
in the app
Instructions and prices for charging can be found at the charging station. For
some charging stations, the price for charging is displayed in our app. It also
indicates whether charging is included in the price of the ticket or if it is
charged separately at the charging station.
How to start charging via the app
1. Enter the zone code found on the signs or use the "Near You" map function in
the app.
2. If it's a parking space where you pay for both parking and charging, you
need to choose an end time.
3. Connect the charging cable to your car.
4. Choose which charging socket you want to use.
5. Once you receive confirmation that charging has started, you can leave the
car.
What is express parking?
With express parking, you can park without creating a Parkster account. This is
a convenient option for those who are not frequent Parkster users or who only
plan to use Parkster for a short period of time - for example, during a vacation
☀️
When using express parking, you can pay directly after your parking has ended.
The available payment methods may vary depending on the country where you are
parking.
Due to contractual reasons, some of our clients have chosen not to offer this
value-added service in their parking lots. If you attempt to start at such a
parking space, you will be given the option to create an account in order to
start a ticket instead.
Already using express parking but want to park in a different country?
If so, you will need to close your current express account for your country and
then select the new country where you want to park (Sweden, Germany/Austria).
You will then be able to see the relevant zone codes for the chosen country. If
you have a German account, it can also be used in Austria and vice versa.
Related articles
* How do I start, end, and extend express parking?
* Which payment methods can I use for express parking?