As part of Parkster Complete, the smart feature overpayment protection is included. Everyone can sometimes forget to end a ticket. This can be avoided by receiving a notification to end the ticket when you leave the location, in case you forgot to do so.

How does it work for iOS?
When you start your parking, we register a geofence (a geographic area) around your position. When we detect that you are leaving that area, we check if you are in a car. If so, a notification appears on your phone warning that you may have forgotten to end your parking. You need to allow our app access to the phone's 'Motion & Fitness' and access to the phone's position in the background. These questions come up when you make your first parking after Plus has been activated. 'Motion & Fitness' is used to determine if you are in a car. Your position in the background is used because we need to register a geographic area around your position to determine if you have left your parking space.

You can end your ongoing ticket via the notification warning that the ticket has not been ended. To see the 'End' button, depending on your iPhone, you either need to press firmly or tap and hold on the notification. If you tap the notification normally, the Parkster app opens.

If you wish to turn off overpayment protection, you can do so via the Parkster Plus menu in the app.

How do I activate Motion & Fitness?
Go to your phone's Settings. Scroll down until you find 'Parkster' and click on it. Under 'Location', choose 'Always'. Make sure 'Motion & Fitness' is checked.

How does it work for Android?
When you start parking, we register a listener that is triggered when the phone believes you have driven away in a car. When this happens, a notification appears on the phone warning that you may have forgotten to end your parking. For Android 10 or higher, you need to allow our app access to your 'Physical Activity'. This question comes up when you make your first parking after Plus has been activated. We need access to it to detect if you leave the parking space in a car. For Android 9 or lower, you do not need to allow anything special.

How do I activate Physical Activity?
Go to your phone's Settings. Then find the settings for Parkster. This is done slightly differently on different phones, but it is common to have an option called something like 'Apps and notifications'. Click on 'Parkster' and then 'Permissions'. Choose 'Physical Activity' and then click 'Allow'.

If you wish to turn off overpayment protection, you can do so via the Parkster Plus menu in the app.